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Profit Specialist Group is committed to the safety of your personal, company, and financial information. We value our relationship and your trust. The following privacy policy (as may be amended as stated below, the "Privacy Policy") explains how we collect and manage your personal, company, and financial information, as well as how we care for your privacy and protect your information.
This Privacy Policy applies to merchants ("Merchants") that use card processing services and programs, and other services and programs, including, but not limited to gift, loyalty, offers engine, marketing and customer relationship management services and programs; portal and front-end technology platforms; compliance and tax reporting services and programs; and business accounting, cash register, and inventory services and programs (collectively, the "Services") through
Profit Specialist Group as well as their customers ("Customers", and collectively with Merchants, "you" or "your") that benefit from any of the Services. ProfitSpecialistGroup reserves the right to modify this Privacy Policy at any time, so please review it on a regular basis.
Any changes made to this Privacy Policy will be posted here. The date stamp at the top of the page represents the last day this Privacy Policy was updated. If you have questions about this Privacy Policy, you can contact us at [email protected] -
By using or accessing the Services, you will be deemed to have agreed to and accepted this Privacy Policy.
Information Collection
Types of Information
The following types of information about you are collected by us: Information about a Merchant's business, including its taxpayer identification number and certain other identifiable information (such as its financial history, when applicable);Certain personally identifiable information of the owner of a Merchant, including the owner's name, address, social security number, and email address.
This information may be necessary to process the Merchant's application and to contact the owner;
Your name, including user name or screen name and password;
Postal and/or e-mail address;
Mobile, home, fax and/or business telephone (including toll-free) number, service provider name, and the date, time, and content of your message;
IP Address, and other technical information collected by the servers utilized by us or our vendors;
Credit/debit card and other billing information, including cardholder transaction data, card numbers, and expiration dates;
Information regarding the use of the Services, including but not limited to the redemption of gift and loyalty offers; and Other information provided by you to us in any way.
The Services are not intended for anyone under the age of 18, nor do we knowingly collect or retain information in connection with the Services from children under the age of 13.
How Information is Collected
Through registration, or electronic forms filled out, by you on ProfitSpecialistGroup website or a
ProfitSpecialistGroup-hosted website;
Through paper forms filled out by you;
Through SMS (Short Message Service) messages sent via your cell phone, or through e-mail and other communications by you;
Through telephone calls made by you to us, or vice versa;
Through surveys and prize promotion entries;
Through referring websites or third parties, such as by Merchants regarding Customers;
Through the maintenance and analysis of Web server logs; and
Via "cookies" (small text files placed on a computer), single-pixel GIF image files (also called "Web beacons"), Web server log analysis, and other similar technological means.
We require both the personal social security number of the owner of a Merchant and the Merchant's federal taxpayer ID to provide the Merchant with a merchant account.
When an individual provides a social security number, we treat it with the same care and protection that we do with other personal information.
The social security number is used to verify identity and to conduct a credit check. We use the federal taxpayer ID to verify the business. We use the business information to conduct a business check.
Information Use
The information we collect from you may be used for the following purposes:
To provide the Services to you;
To process and fulfill your transactions;
To contact you regarding your transactions or the Services;
To verify your identity and maintain a record of your transactions and interactions with us;
To respond to your customer service inquiries and support needs;
To send periodic emails and/or text messages about your transactions and the Services;
To improve our products and services;
To personalize your experience;
To send marketing communications and surveys;
To administer contests, promotions, surveys, or other site features;
To prevent fraud and enhance the security of our systems;
To comply with legal and regulatory requirements;
To enforce the terms of service and this Privacy Policy; and
For any other purpose with your consent.
Information Sharing
We may share your information with third parties under the following circumstances:
With your consent or at your direction;
To provide the Services to you and to carry out your transactions;
With our parent company, subsidiaries, and affiliates;
With our service providers, vendors, or agents who perform functions on our behalf;
To comply with legal and regulatory requirements, court orders, or other legal processes;
To respond to claims, protect our rights or the rights of others, or to prevent or investigate fraud or other illegal activities;
In connection with the sale, assignment, or other transfer of our business or assets;
In aggregated or anonymized form that does not directly identify you;
To Merchants for the purposes of providing the Services;
To Merchants and their customers for marketing purposes in accordance with applicable laws; and
For any other purpose disclosed by us when you provide the information or with your consent.
Information Security
Profit Specialist Group maintains physical, electronic, and procedural safeguards to protect your information. We regularly review and update our security measures to protect against unauthorized access to personal information.
Despite our efforts, no security measures are perfect or impenetrable and no method of data transmission can be guaranteed against any interception or other type of misuse. In the event that your information is compromised as a result of a breach of security, ProfitSpecialistGroup will promptly notify you in accordance with applicable law. Retention of Information
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. When your personal information is no longer necessary for the purposes described in this Privacy Policy, we will securely delete or anonymize it. Links to Other Websites
The Services may contain links to third-party websites or resources. Profit Specialist Group is not responsible for the privacy practices or the content of these third-party websites. You should review the privacy policies of such websites before providing any information to them. Your Choices and Rights.
You may opt out of receiving marketing communications from us by following the instructions in those communications. Please note that even if you opt out of receiving marketing communications, we may still send you non-promotional messages relating to your transactions and the Services.
You may have certain rights and choices regarding your personal information, which may include the right to access, correct, update, or request deletion of your information. To exercise these rights or if you have any questions or concerns about our privacy practices, please contact us at [email protected].
Changes to this Privacy Policy
Profit Specialist Group reserves the right to modify this Privacy Policy at any time. Any changes made to this Privacy Policy will be posted here. The date stamp at the top of the page represents the last day this Privacy Policy was updated.
By using or accessing the Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
If you do not agree to this Privacy Policy, please do not use the Services.